Curbside Pickup

The Museum Store offers curbside pickup. When placing an order, please indicate this as a curbside request in the comment section at checkout. The initial shipping charge will appear when the order is placed but will be removed when the order is processed at a later time. A museum representative will reach out via email to schedule a pickup time during the museum’s business hours, Wednesday – Sunday 11 am – 5 pm.

Shipping and Return Policy

Shipping and handling rates are based on the merchandise total. All orders within the continental United States are shipped UPS Ground. We cannot ship to a P.O. box. Orders delivered within the state of Ohio will include sales tax.

Domestic Shipping and Handling

Total Each Address: Standard Ground

Up to $15.00 $10.00

$15.01 to $30.00 $12.00

$30.01 to $50.00 $15.00

$50.01 to $70.00 $18.00

$70.01 to $100.00 $20.00

$100.01 to $150.00 $25.00

$150.01 to $200.00 $30.00

$200.00 to $300.00 $40.00

For international or express shipping rates, or for orders totaling over $300, please contact the Museum Store at 419-255-8000 ext. 7326.

International & Express Shipping Rates

For international & express shipping rates. Please contact the Museum Store at 419.255.8000 ext. 7326.

TMA Museum Store

Thank you for shopping the TMA Museum Store online. All proceeds support the operation of the Toledo Museum of Art, a private, non-profit organization.

TMA Museum Store Guarantee

Please inspect your order upon delivery. If you are not completely satisfied with your purchase, you may return the merchandise within 30 days for an exchange, credit towards another purchase, or a refund. Please note the item returned must be in its original packaging and in sellable condition with the sales receipt. If your merchandise arrives damaged, please contact customer service immediately. Our phone number is 1-800-644-6862 ext. 7326.

Returns

Return online orders to our store located at:

Toledo Museum of Art TMA Store 2445 Monroe Street Toledo, OH 43620

*All returns/exchanges must be pre-authorized by the TMA before shipping any merchandise to our museum. To receive a return authorization number, please call customer service at 1-800-644-6862 ext. 7326 between the hours of 9:00 a.m. and 5:00 p.m. EST Monday through Friday.

*There are no returns on Chihuly Glass, Original Artwork, or Sale Merchandise.